Calculate the price
your order:

275 words
Approximate price
$ 0.00

Bandon Group: Company Analysis
Table of Contents
  1. Purpose and Scope of Study
  2. The Business Direction
  3. Needs and Measures
  4. Business Requirements
  5. Present I.T Environment
  6. References

Purpose and Scope of Study

Bandon Group has been a family owned business that has traditionally dealt with distribution of office machines. The company has offices spread out in Portland, Salt Lake City, Utah and Phoenix. The purpose of this study is to analyze Bandon’s group prevailing information systems and appraise the system in a bid to make the recommendations that management needs to embrace in order to re-engineer the company so as to realize the long term organizational goals. It will entail investigation of the company and its needs (Summer, 2005).

On-Time Delivery!
Get your customized and 100% plagiarism-free paper done in as little as 3 hours
Let’s start
322 specialists online

The Business Direction

Traditionally, Bandon group has been in the office equipment business dealing with photocopiers, facsimile machines and printers. However, the company is now taking on a new look as it embraces information systems consulting, document outsourcing and color graphics. The past decade has seen the company experience exceptional growth mainly attributed to the strong brand name it has created. Management forecasts an even further growth with outsourcing being the highlight with a predicted growth in revenue from 23 million to 30 million (Summer, 2005). But as the company experiences this exponential growth, it is emerging that their information systems have not been sufficiently scaled up to support current as well as future organizational requirements whether internal or external.

The feedback retrieved from the customers reveals some of the things that management will probably want to change. The clients of Bandon have requested the company to put in place more streamlined procedures for example, online services on the company website as well as e-commerce solutions.

Needs and Measures

There is a need for the company to employ enterprise resource planning especially since their competitors in the field have been using it. Difficulties experienced in sales can be attributed to the lack of cohesion between the sales prospecting databases with the operations administration database. There is therefore a need for the company to improve the OMD database onto a database built on a relational platform. A relational database will not only make the process easy but it will also make it more efficient and bug free (Bangia, 2007).

Business Requirements

As can be inferred from the business direction discussed above, there is need for the company to meet some important requirements if it is to realize the anticipated growth. For starters, there is need to increase the sales of the company. There relational database proposed by management will help achieve this once implemented. The customers have also requested for an online purchase platform. This is a ready market that should be utilized by adding shopping carts and other online shopping facilities on the website.

Secondly, Bandon needs to improve its customer service especially with the increasing numbers of customers. A satisfied customer will always return to the company and tell all his friends about it (Stanton and Richard, 1999). Technological advancements can be embrace d to better the customer service experience as well as overcome some of the associated problems. The use of facsimiles to report their meter readings is not convenient as they are prone to fail intermittently. A web based solution can be employed to make customer service more reliable.

Bandon Company also needs to improve on the administration of the company. When stringent administration procedures are put in place the company will spend less on the administrative costs. The feedback from the customers reveals that they have difficulty in comprehending the invoices with complains about the invoices not showing the number of copies done. There is also an absence of electronic invoicing for the clients that prefer electronic means of payment.

Yes, we can!
Our experts can deliver a custom Bandon Group: Company Analysis paper for only $13.00 $11/page
Learn More
322 specialists online

Present I.T Environment

To help facilitate the sales, the company has developed a variety of databases which are primarily based on pivotal software. These databases have been characterized with difficulties in sales due to a lack of cohesion between the sales prospecting databases with the operations administration database. There is a need to embrace relational databases. With such a setup, work will be done more efficiency and at the same time, save on time. It is also possible to reduce the frequency of occurrence of errors in the systems.

The present billing system is making it hard for the company in the control of billing. There is a need for an Information system that will automate this and make the process faster and easier. Additionally, there is a lack for a system that incorporates services that are not related to the copiers. There is no form of online billing with clients having to use the fax as the option for sending their meter readings.

Another issue with the IT infrastructure is the lack of an online platform for trade on the company website. The Bandon website has been a powerful tool for disseminating information to the clients and prospective buyers but it should be further improved to incorporate some online business related services. Many people today are opting for e-commerce as their preferred way of trading (Earl, 2000). This is market segment that the company should fully utilize.


Bangia,R. (2007). Business Systems. New York, Firewall Media.

Earl, G. (2000). Are you web ready? Black Enterprise. 31(2), 101.

Stanton, J. & Richard, G. (1999). Success Leaves Clues: Practical Tools for Effective Sales and Marketing. London, Silver Lake Publishing.

Summer, M. (2005). Enterprise Resource Planning. Upper Saddle River, NJ: Prentice Hall.

Cut 15% OFF your first order
We’ll deliver a custom Company Analysis paper tailored to your requirements with a good discount
Use discount
322 specialists online

Basic features

  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support

On-demand options

  • Writer's samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading

Paper format

  • 275 words per page
  • 12pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, CHicago/Turabian, Havard)

Guaranteed originality

We guarantee 0% plagiarism! Our orders are custom made from scratch. Our team is dedicated to providing you academic papers with zero traces of plagiarism.

Affordable prices

We know how hard it is to pay the bills while being in college, which is why our rates are extremely affordable and within your budget. You will not find any other company that provides the same quality of work for such affordable prices.

Best experts

Our writer are the crème de la crème of the essay writing industry. They are highly qualified in their field of expertise and have extensive experience when it comes to research papers, term essays or any other academic assignment that you may be given!

Calculate the price of your order

You will get a personal manager and a discount.
We'll send you the first draft for approval by at
Total price:

Expert paper writers are just a few clicks away

Place an order in 3 easy steps. Takes less than 5 mins.

error: Content is protected !!
Open chat
Reliance Papers Inc.
Get Help With All Your Homework Questions. Any Deadline, Affordable, Quality Work Guaranteed!!